Payroll Assistant (6 Month FTC)

About the Opportunity

Working Part-time (0.6-0.8) with our Reward and Benefits Lead to ensure our payroll is a super smooth process. This is a busy payroll team who currently use Pento to manage our payrolls for 400 peeps. We have a few floating around in the US and Europe too to sink your teeth into! Remote first you will be required in London around once a month to join the People Team and share your learnings and experiences.

Your Focus

Payroll Processing:

• Responsible for processing monthly payroll including handling new joiners, monthly changes. rolling sickness, statutory payments (e.g. SMP, SSP, etc.), pension enrolment, benefits setup, leavers and third party payments.
• Ensure accurate and timely payroll delivery, following all UK payroll legislation and company guidelines.
• Process and post payroll reports, ensuring accuracy and compliance with statutory requirements.
• Handle sensitive payroll and employee data with the utmost discretion, adhering to confidentiality agreements and company policies.
• Ensure all payroll-related information is processed securely and shared only with relevant parties as required.
• Work collaboratively with different stakeholders to ensure payroll processes align with company goals and compliance requirements.

Payroll Support

• Manage inbound payroll-related queries via email, providing prompt and accurate responses. (Approx. 10-15 per day).
• Direct queries to relevant departments when necessary, ensuring a high level of service and maintaining efficiency.
• Assist employees with payroll-related questions, such as payslips, deductions, and benefits information (99.9% of queries are informational and not errors).

Systems and Data

• Use of Pento Payroll and HiBob massively beneficial
• Conf1idently navigate between various internal systems and external portals (e.g. pensions, benefits) to gather and input necessary data.
• Maintain accuracy in entering data related to employee payroll, pensions, and benefits.
• Troubleshoot system issues and ensure proper resolution in a timely manner.
• Use Excel (intermediate level) to process payroll reports, ensuring data integrity and completeness.
• Perform VLOOKUP or XLOOKUP functions to manipulate payroll data and generate necessary reports for finance and other departments.

What Leads to Success

This role is perfect for a highly experience Pento expert but if you are a confident and competent payroll assistant who has used many different pieces of software we are sure you can add masses of value.