Making the world a better place

For pets and their parents

We love pets - which is why we offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. We’ve won numerous awards for our product, technology, customer service, and for being a great place to work. We have offices in the USA, UK, and Sweden - and we now employ over 500 people globally.

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Our story so far

Award-winning, innovative technology and exceptional customer service are at the heart of our business. Our “Complete” policy ranks top of the Which? Best Buy tables (Dec '21) we’ve been voted the Pet Insurance Provider Of The Year in the Moneyfacts Consumer Awards (2021). We've received over 21,000 5-star Feefo reviews and have an industry-leading Trustpilot score of 4.7.

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300%

growth on average in the last 3 years

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600,000

pets covered globally

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500+

colleagues globally (and over 50% identify as women)

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£84 million

total value of claims paid in the UK in 2021

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$2 billion

Valuation at our Series D funding round

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500,000

treatments sent by Vetbox

Our company values

  • Show you care

    We’re building a business where everyone feels happy, valued, and safe. It’s all about empathy - and it starts with looking after each other. We “listen to understand” and we take time to tune in to our customers.

  • Do the right thing

    We don’t just accept how things have always been and we don’t sell insurance to people who don’t need it. We instinctively know the right things to do and we’re always fair, open, and honest.

  • Think big

    We value diverse thinkers and fresh perspectives. We immerse ourselves in challenges. Changing insurance isn’t just a lofty goal: for us, it’s an adventure where anything is possible.

  • Work together

    We share the load and play to our strengths. Seniority is less important, and we take on ludicrous challenges together that we wouldn’t dare tackle alone.

  • Be tenacious

    We enjoy solving the knottiest problems. We get into the detail, focus on the goal, and do things right (and occasionally take risks!)

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Doing the right thing

We're proud to be recognised with the following awards, partnerships, and accreditations:

Newsweek's 2nd Most Loved Workplace in the UK, 2022 | Silver Stevie - Employer of the Year 2022 in Insurance | Silver Stevie - Achievement in Diversity and Inclusion 2022 | Bronze Stevie - People-Focused CEO of the Year 2022 | Winner of the Collaboration Network Culture and Inclusion Award 2022

We're also Disability Committed and a member of the Tech Talent Charter.

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Newsweek most loved workplace 2022 logo
Silver Stevies award logo 2022
Bronze Stevie logo 2022
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Our approach to inclusion

We treat each other equally

We spend a big part of our waking time at work, so it’s important we respect and accept everyone for who they are–and we can’t do this without embracing diversity, inclusion, and equity.

Whatever your lived experience or however you identify, we promise to treat you fairly.

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We value connecting, collaborating, and socialising

We don’t believe everyone needs a daily or weekly trip to the office to do it.

We want everyone to have the right balance of remote and office working that’s most productive for them and enables our people to focus on delivering incredible service and products to our pet parents.

Want to join our pack?

We offer a fantastic range of company benefits to suit everyone in a remote-first world. We’ll make sure you have the right home set-up that supports you by providing best-in-class technology, money towards a desk, and vision support.  

On a typical day you’ll be working from home from a laptop with a screen, mouse, keyboard, and headset.  You’ll be meeting your colleagues on Zoom and keeping in touch regularly via email and Slack too – we’d expect you to be using your computer for around seven hours a day.  We’d ask that you have a distraction-free work area and a reliable internet connection with a speed so you can work effectively. 

We’re open to discussing any adjustments you may need too – we’ll be in touch before you join to discuss what you need to be at your best.

Our group companies

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ManyPets

Award-winning, innovative technology and exceptional customer service are at the heart of our offer: ManyPets provides insurance and more for cats and dogs in the UK, US and Sweden. We’re proud to be driving unprecedented change in insurance.

VetBox Logo

VetBox

We're VetBox - and the clue is in the name. We make it as simple as possible to protect cats and dogs from fleas, worms, and ticks.  It doesn't need to be complicated or expensive get the essential cover that all pets need, and our team of vets allows VetBox to offer a uniquely tailored experience for those with specific needs. 

Our board

Our board members support and challenge our businesses to be the best they can be.

Steven Mendel
Non-exec Director & Co-founder
LinkedIn
Luisa Barile
Guy Farley
Chief Technology Officer & Co-founder
LinkedIn
Carolina Brochado
Non-exec Director
LinkedIn
Mike Vostrizansky
Non-exec Director
LinkedIn
David Schapiro
Non-exec Director
LinkedIn
Jim Sutcliffe
Chair
Malcolm Ferguson
Non-exec Director
LinkedIn