Opportunities

Head of Reinsurance Management

Department

Actuarial and Underwriting

Location

Birmingham, Haywards Heath or London

Employment Type

Full-time, Permanent

Budgeted Salary Range

£95,000 - £100,000

Ways of Working

Hybrid
Opened: 25 days ago
Closes: TBC

About Us

We love pets - which is why we’re on a mission to make the world a better place for pets and their parents.  We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped over half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day.  We’ve won numerous awards, have offices in the USA, UK, and Sweden - and we now employ over 400 people globally. 

Award-winning, innovative technology and exceptional customer service are at the heart of our offer: our “Complete” policy ranks top of the Which? cat and dog insurance Best Buy tables. (December 2021)  We've also been voted the Pet Insurance Provider Of The Year in the Moneyfacts Consumer Awards (2021) - and we’ve received over 21,000 5-star Feefo reviews in the past 12 months.

We’re proud to be driving unprecedented change in insurance and have doubled our revenues annually for the last 4 years with more ambitious growth still to come.  Our latest Series D funding round was $350m which values us at over $2bn. 

Our company is fast-moving, respectful, fun-loving and (most importantly) passionate about pets and their wellbeing.  We think big and we can only do that if we have a wonderful array of different people who are able to bring their whole selves to work every day.  Throughout our business you'll meet people who think differently, aim for impact and love to try new things.  Want to join our pack?  Join us. Love every moment. Love ManyPets.

About the Opportunity

We are looking for an experienced reinsurance and insurance professional to take a key role in our rapidly expanding business as our Head of Reinsurance Management.  By leading and managing our complex global reinsurance needs you will unlock opportunities for us to achieve our ambitious commercial targets - and support us on our mission to be the world’s leading pet health subscription business.  We already have an enviable portfolio exceeding 500,000 customers - with many more on the way!

We have exciting times ahead at ManyPets with rapid growth in portfolio size, global expansion plans - plus ambitions plans to create our own carriers in the UK and USA (subject to regulatory approval.)  Our reinsurance needs are evolving as we grow - and we’re looking for someone to lead the optimisation of our global approach in this space.  Working closely with both our global and local teams, you’ll take a lead on all of our reinsurance workstreams: helping us develop new partnerships, optimise the relationships we have – and explore new opportunities for growth and expansion.

Your Focus

Underwriting Management

  • Own and lead the optimisation of our global reinsurance solutions workstreams, ensuring continuous reinsurance coverage in all countries.
  • Play a key role in the innovation of ManyPets by working with the managing general agent (“MGA”) businesses, carriers, and reinsurers to bring new innovations to market
  • Source and manage any broker relationships that support our reinsurance workstreams.
  • Lead the representation of ManyPets to reinsurance markets, coordinating and owning materials that showcase our excellent results and ambitious goals.
  • Proactively investigate new reinsurance markets and innovative capital solutions we should consider - facilitating resilient and lasting partnerships.
  • Provide and coordinate the gathering of expert opinions on the suitability of reinsurance and carrier solutions for the global business.
  • Ensure we have both a smooth and compliant reinsurance relationship for our MGA – communicating key obligations and changes to the relevant parts of our business.
  • Facilitate commercial contract negotiations and other relevant legal documents (such as binding authority agreements and non-disclosure documentation)
  • Partner closely with our legal and leadership teams to ensure continuous coverage of our contacts - and support on delivering and communicating any necessary changes.
  • Be the key stakeholder in the onboarding of new reinsurers and run-off exits.

Leadership and Relationships

  • Build lasting relationships with stakeholders across both reinsurers and carriers, developing a partnerships through fostering trust and accountability.
  • Ensure clear and timely communication with relevant global and local leadership teams on all key reinsurance activity, needs and dates.
  • Partner with peers in different regions to lead or contribute to appropriate Guilds, which aim to create and deliver world-leading solutions.
  • Help our team to deliver actionable insight across the business, helping us react to ever-changing market conditions.
  • Provide leadership and guidance that encourages both personal commitment and a high-performing team culture.
  • Work with the wider team to provide regular informative updates which maintain business awareness, performance, and morale.
  • Lead by example and role model our company values - inspiring others to do the same.
  • Collaborate with People and Finance to implement team resource plans, utilisation forecasts, hiring and onboarding.

What Leads to Success

Here are some of the individual skills we know will enable you to succeed in this position. If you don’t tick every box - don't worry.  We can support you in both your personal and professional development:

  • You're someone who enjoys working in a fast-moving environment, striving to make things better and try new things.
  • Your team and colleagues know you as being a clear communicator and someone who spends time with others to help develop performance.
  • You're an active listener with a human-centric, collaborative working style.
  • You're curious - striving to find innovative solutions and answers, and not accepting market practice as the only answer.
  • You break down complexity - making things easy to understand.
  • You champion equity and inclusion, making sure all voices are heard (regardless of how loud or quiet they might be.)

What We’re Looking For

  • You're an insurance and/or reinsurance professional with a demonstrable experience in managing both reinsurance and carrier relationships. Ideally, you’ve worked in a business-to-consumer insurance environment before.
  • You understand the regulatory responsibilities of insurance carriers and key obligations that need to be met within a regulated environment.
  • You bring a network of contacts from around the world - and you have the ability to inspire confidence with the reinsurers you manage from your relationship building skills.
  • You understand both the needs and commercial agreements behind insurer-to-reinsurer relationships. You’ve capable to overseeing commercial agreements and you’re able to manage and benchmark relevant legal documentation.
  • You’re a persuasive and clear communicator – coupled with excellent stakeholder management skills.

Financial Conduct Authority: Conduct Rules

As this role is a Certified Individual level position, we expect you to adhere to the FCA conduct rules as described within their Code of Conduct (“COCON.”) If we find that there has been a significant breach of any of these rules, it is our regulatory obligation under Principle 11 or SUP 15.3.11 R, to notify the FCA.

Inclusion at ManyPets

We believe diversity, belonging and inclusion are more than just words or things we should be 'seen' to be doing.  Having diversity at the core of our business makes us stronger - and the responsibility for creating an inclusive workplace rests with all of us.  We believe Black Lives Matter and we want you to join a company that makes unbiased choices and is committed to being anti-racist.  If you'd like to read more about this, please download our Approach to Inclusion pack. 

We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback.

Hybrid-Working

Everything changed overnight when the pandemic happened. Suddenly everything was different: whether we were in a home office, spare room, or makeshift desk: we were working on our own and dealing with Zoom calls, bad Wi-Fi, and a very different working day.  We now work from home and our company office, so we've created our Making Work, Work guide, which explains it all.

We offer a fantastic range of company benefits to suit everyone in a remote-first world, with a focus on supporting our physical and mental wellbeing. Coupled with a generous holiday allowance and regular care packs, we’re always looking for new ways to look out for our people.

Our Values

Our company values drive everything we do - and they are:

Show You Care | Do The Right Thing | Think Big | Work Together | Be Tenacious

Connect With Us!

LinkedIn | Instagram: UK  USA  Sweden| Facebook: UK  USA  Sweden | Twitter: UK USA | TikTok | Glassdoor | Indeed | FeeFo | Trustpilot | Crunchbase

Reasonable Adjustments and Support

If you need any help, support or advice at any point during the hiring process please email our Inclusion Council in complete confidence.  Our Inclusion Council is a cross-functional group of people from our global business - and they are not the hiring managers for this role.  We're here to make sure everyone has a fair and equitable experience when they're considering joining us.  If you want to talk or ask any questions, we are here to listen (and we'll do what we can to flex our approach to a process that suits you.)

Smell good?

A dog smelling something good

Apply for the Head of Reinsurance Management opportunity.

  • Department: Actuarial and Underwriting
  • Location: Birmingham, Haywards Heath or London
  • Employment Type: Full-time, Permanent
  • Budgeted Salary Range: £95,000 - £100,000
  • Ways of Working: Hybrid
Apply