Opportunities

Data Analyst

Department

Engineering, Product & Design

Location

Birmingham, Haywards Heath or London

Employment Type

Temporary Resource (via Recruitment Agency)

Budgeted Salary Range

£30,000 - £35,000

Ways of Working

Hybrid
Opened: 25 days ago
Closes: TBC

About Us

We love pets - which is why we’re on a mission to make the world a better place for pets and their parents.  We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped over half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day.  We’ve won numerous awards, have offices in the USA, UK, and Sweden - and we now employ over 400 people globally. 

Award-winning, innovative technology and exceptional customer service are at the heart of our offer: our “Complete” policy ranks top of the Which? cat and dog insurance Best Buy tables. (December 2021)  We've also been voted the Pet Insurance Provider Of The Year in the Moneyfacts Consumer Awards (2021) - and we’ve received over 21,000 5-star Feefo reviews in the past 12 months.

We’re proud to be driving unprecedented change in insurance and have doubled our revenues annually for the last 4 years with more ambitious growth still to come.  Our latest Series D funding round was $350m which values us at over $2bn. 

Our company is fast-moving, respectful, fun-loving and (most importantly) passionate about pets and their wellbeing.  We think big and we can only do that if we have a wonderful array of different people who are able to bring their whole selves to work every day.  Throughout our business you'll meet people who think differently, aim for impact and love to try new things.  Want to join our pack?  Join us. Love every moment. Love ManyPets.

The Opportunity

We're on an impressive journey to make the world a better place for pet-parents.  We have ambitious growth plans, and this role will be a pivotal part of our success (and continued growth) in the UK, Sweden, the US and beyond.  We are scaling-up our Data offering so we can create a world-class data function and we'd love you to be a part of our journey.

As a Data Analyst you'll a critical link between the Data team and the rest of the business, aiding different stakeholders make the most of our data while learning how the "data flows" work. You'll help our Data Engineers develop, produce, and automate reports, measurements and insights that will benefit everyone in the business. You'll help curate our data, learn the information pipelines - and aid in development of ML/AI features.  There's plenty of scope to grow and learn and we can promise no two days will be the same!

Your Focus

  • Working with a wide range of peoples across the Engineering, Product and Design ("EDP") team and wider business to understand KPIs - and deliver actionable insights and proposals against them for data-driven decisions.
  • Building dashboards, reports, and analytics to provide insight across the global business.
  • Implementing and updating a variety of in-depth reports to monitor the performances of our different team initiatives - focusing on our internal Claims function and Customer Support.
  • Ensuring the delivery of Claims analytics projects and ongoing reporting along all verticals.
  • Integrating Claims data with our other datasets, to provide overall performance insight.
  • Partnering with our Claims team so they can access to the data they need (in a secure and GDPR-compliant way.)
  • Analysing our customer database (alongside other data sets) to give commercial insight.
  • Establishing a link between our Google Cloud Platform and our Internal teams.
  • Understanding the data landscape and designing new queries and analysis, with the extended business in mind.
  • Providing regular, ad-hoc and project-based support on the use of our analytical tools.

What Leads to Success

Here are a few of the skills we are looking for in this position. Don’t worry if you don’t tick every box as it’s important for us to support you in your role and help you to develop along the way.

  • Data is your heart and soul. You're the sort of person who is highly analytical and who enjoys translating complex data Into something everyone can understand.
  • You value diversity and are sensitive to different environments and cultures.
  • You're a stickler for accuracy with superb attention to detail.
  • One of your biggest strengths is understanding, manipulating, and analysing large data sets.
  • You embrace and support learning - both new tools and ways of working.
  • Your colleagues say you're the sort of person who likes to move fast, pragmatically seeking problems and thinking about the wider Impact to the business.
  • You make change happen by working well with others.

What's Important

  • You'll have some commercial experience from a similar role, within analytics.
  • Experience of analysing business databases and turning data insights into actionable activities.
  • You enjoy being Agile - you should be happy working with Agile or Kanban methodologies.
  • You want to be part of a fast-paced, scale-up environment like ours!
  • Any automation experience would be advantageous.
  • Technical skills:
    • SQL
    • Advanced Excel skills, applied in a business context
    • BI tools (PowerBI, Tableau, Google Data Studio, Qlikview, Spotfire et al.)
    • Dashboarding

Inclusion at ManyPets

We believe diversity, belonging and inclusion are more than just words or things we should be 'seen' to be doing.  Having diversity at the core of our business makes us stronger - and the responsibility for creating an inclusive workplace rests with all of us.  We believe Black Lives Matter and we want you to join a company that makes unbiased choices and is committed to being anti-racist.  If you'd like to read more about this, please download our Approach to Inclusion pack. 

We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback.

Hybrid-Working

Everything changed overnight when the pandemic happened. Suddenly everything was different: whether we were in a home office, spare room, or makeshift desk: we were working on our own and dealing with Zoom calls, bad Wi-Fi, and a very different working day.  We now work from home and our company office, so we've created our Making Work, Work guide, which explains it all.

We offer a fantastic range of company benefits to suit everyone in a remote-first world, with a focus on supporting our physical and mental wellbeing. Coupled with a generous holiday allowance and regular care packs, we’re always looking for new ways to look out for our people.

Our Values

Our company values drive everything we do - and they are:

Show You Care | Do The Right Thing | Think Big | Work Together | Be Tenacious

Connect With Us!

LinkedIn | Instagram: UK  USA  Sweden| Facebook: UK  USA  Sweden | Twitter: UK USA | TikTok | Glassdoor | Indeed | FeeFo | Trustpilot | Crunchbase

Reasonable Adjustments and Support

If you need any help, support or advice at any point during the hiring process please email our Inclusion Council in complete confidence.  Our Inclusion Council is a cross-functional group of people from our global business - and they are not the hiring managers for this role.  We're here to make sure everyone has a fair and equitable experience when they're considering joining us.  If you want to talk or ask any questions, we are here to listen (and we'll do what we can to flex our approach to a process that suits you.)

Smell good?

A dog smelling something good

Apply for the Data Analyst opportunity.

  • Department: Engineering, Product & Design
  • Location: Birmingham, Haywards Heath or London
  • Employment Type: Temporary Resource (via Recruitment Agency)
  • Budgeted Salary Range: £30,000 - £35,000
  • Ways of Working: Hybrid
Apply