Opportunities

Site Reliability Engineer (SRE)

Department

Engineering, Product & Design

Location

Birmingham, Haywards Heath or London

Employment Type

Full-time, Permanent

Budgeted Salary Range

£60,000 - £80,000

Ways of Working

Hybrid
Opened: 25 days ago
Closes: TBC

About Us

We love pets - which is why we’re on a mission to make the world a better place for pets and their parents.  We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped over half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day.  We’ve won numerous awards, have offices in the USA, UK, and Sweden - and we now employ over 400 people globally. 

Award-winning, innovative technology and exceptional customer service are at the heart of our offer: our “Complete” policy ranks top of the Which? cat and dog insurance Best Buy tables. (December 2021)  We've also been voted the Pet Insurance Provider Of The Year in the Moneyfacts Consumer Awards (2021) - and we’ve received over 21,000 5-star Feefo reviews in the past 12 months.

We’re proud to be driving unprecedented change in insurance and have doubled our revenues annually for the last 4 years with more ambitious growth still to come.  Our latest Series D funding round was $350m which values us at over $2bn. 

Our company is fast-moving, respectful, fun-loving and (most importantly) passionate about pets and their wellbeing.  We think big and we can only do that if we have a wonderful array of different people who are able to bring their whole selves to work every day.  Throughout our business you'll meet people who think differently, aim for impact and love to try new things.  Want to join our pack?  Join us. Love every moment. Love ManyPets.

The Opportunity

We're on an impressive journey to make the world a better place for pet-parents and we need you to help us build the Global Pet Health Platform of the future! We have ambitious growth goals and as such, this role will be a pivotal part of our continued success as a crucial enabler for our growth in the UK, Sweden, the US and beyond. 

As our new Site Reliability Engineer ("SRE") you’ll be responsible for owing and Improving our production (and other) environments.  You'll will spend your time learning and using new SaaS services, building tooling and monitoring services and automating repetitive tasks. You’ll have the development know-how to build integrations, dashboards, transporters and transformers and make sure our engineering environments are the very best they can be.

Your Focus

  • Own and constantly improve our production (and all other) environments across deployment, performance, resilience and information security.
  • Monitor production environments to spot problems before they arise (jump in and fix them if you can) and know who to get involved if you can’t.
  • Build and maintain internal tools including:
    • Trantor (Python)
    • AWS Lambda
    • Cerberus (Python Flask)
    • Jenkins (API based tool for running and scheduling cucumber JS-based test suites)
    • Internal performance monitoring dashboards
    • API based integrations between out numerous SaaS platforms.
  • Conduct performance analysis of productions systems using tools such as Sentry & New Relic
  • Keep up with new SaaS services, techniques and tools, migrate our infrastructure forward as these develop.
  • Contribute to R&D through our hackathon weeks.

What Leads to Success

Here are a few of the skills we are looking for in this position. Don’t worry if you don’t tick every box as it’s important for us to support you in your role and help you to develop along the way.

  • Engineering is your heart and soul. You're the sort of person who needs to know that everything is organised, optimised and humming along beautifully.
  • You value diversity and are sensitive to different environments and cultures.
  • You've got nose for problems: you have a sixth sense for Issues before they happen.
  • Your colleagues say you're the sort of person who likes to move fast, pragmatically seeking problems and thinking about the wider Impact to the business.
  • You make changes happen by working with others.

What's Important

  • Development experience building database driven web application.
  • Experience with one or more scripting languages: JavaScript, Ruby and Python would be our preference.
  • Hands on experience of testing automation, at both and Application and API level. Using tools such and Selenium, Cucumber, Postman, etc.
  • Experienced working as part of the SDLC in an SRE capacity and with CI/CD tools and processes.
  • Experience conducting Performance and Security reviews would be beneficial.

Inclusion at ManyPets

We believe diversity, belonging and inclusion are more than just words or things we should be 'seen' to be doing.  Having diversity at the core of our business makes us stronger - and the responsibility for creating an inclusive workplace rests with all of us.  We believe Black Lives Matter and we want you to join a company that makes unbiased choices and is committed to being anti-racist.  If you'd like to read more about this, please download our Approach to Inclusion pack. 

We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback.

Hybrid-Working

Everything changed overnight when the pandemic happened. Suddenly everything was different: whether we were in a home office, spare room, or makeshift desk: we were working on our own and dealing with Zoom calls, bad Wi-Fi, and a very different working day.  We now work from home and our company office, so we've created our Making Work, Work guide, which explains it all.

We offer a fantastic range of company benefits to suit everyone in a remote-first world, with a focus on supporting our physical and mental wellbeing. Coupled with a generous holiday allowance and regular care packs, we’re always looking for new ways to look out for our people.

Our Values

Our company values drive everything we do - and they are:

Show You Care | Do The Right Thing | Think Big | Work Together | Be Tenacious

Connect With Us!

LinkedIn | Instagram: UK  USA  Sweden| Facebook: UK  USA  Sweden | Twitter: UK USA | TikTok | Glassdoor | Indeed | FeeFo | Trustpilot | Crunchbase

Reasonable Adjustments and Support

If you need any help, support or advice at any point during the hiring process please email our Inclusion Council in complete confidence.  Our Inclusion Council is a cross-functional group of people from our global business - and they are not the hiring managers for this role.  We're here to make sure everyone has a fair and equitable experience when they're considering joining us.  If you want to talk or ask any questions, we are here to listen (and we'll do what we can to flex our approach to a process that suits you.)

Smell good?

A dog smelling something good

Apply for the Site Reliability Engineer (SRE) opportunity.

  • Department: Engineering, Product & Design
  • Location: Birmingham, Haywards Heath or London
  • Employment Type: Full-time, Permanent
  • Budgeted Salary Range: £60,000 - £80,000
  • Ways of Working: Hybrid
Apply